Terms and Conditions

RETURNS, SHIPPING AND CONDITIONS

SHIPPING RATES

We are proud to be able to offer FREE shipping on all orders of $50 or more, and a discounted flat rate price of $12.50 for orders of less than $50.

SHIPPING PROCESS FOR PERISHABLE BEVERAGES

We take great care in shipping our product to you. In order to ensure your product stays fresh in transit we use a special insulated liner inside the box, add ice packs, and use 1-2 day shipping (depending on your location). However, please note that your order will arrive in approximately 3-5 business days from the time you place your order. When your package ships (both subscriptions and a la carte), we will send you a confirmation email with a link to track your order.

CANCELLATIONS AND ORDER CHANGES

All purchases are final. Once an order has been shipped, no cancellations or modifications are possible. Similarly, if you wish to add to your order, Ginger Shots reserves the right to treat any additions as a second order incurring additional shipping charges.

CANCELLATIONS AND ORDER CHANGES

We do not accept returns for beverage products, but we will issue a refund for products that are damaged en route to their destination. To seek a refund, please email or call us with the following information:
• Order number
• Damaged product item description
• Condition of damaged product upon arrival

BEST BY DATES

Because our product is fresh, it naturally has a quicker “best by” date than processed, shelf-stable products. The “best by” date is there to let you know when to drink it to ensure optimal freshness. We make every effort to ensure that the products in your shipment have a “best by” date of at least three weeks from the time we ship it.

CHANGES TO YOUR SUBSCRIPTION

Ginger Shots offers a subscription service for your convenience. When you create a subscription on our website, you set up automatic recurring payments. In between subscription cycles you may modify these selections at any time, pause your subscription, or cancel it.

ADDITIONAL RESOURCES

If you have any questions about your order please contact us at (888) 410-1487 or send us an email to [email protected]